Internal communication… it’s often described as the oil that makes an organisation work well.
Get it right and it will help you create a motivated workforce, with employees who know what you’re trying to achieve and the part they must play.
Do it well and it will turn your staff into ambassadors for your organisation and help you retain your best people. It all adds up to a healthier bottom line – and that’s why successful organisations invest in internal communication.
Whether you’re about to embark on a big change or want to improve your internal communications generally, Eden Lighthouse Internal Communications can help you. I’m an experienced internal communications consultant based in Cumbria and serving north-west England, southern Scotland and sometimes much further afield!
Browse my services below, or find out more about my experience and skills.
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Your IC consultant, Jaki Bell

Specialist in:
- Change communications
- Employee engagement
IC manager with:
- Lancashire County Council
- Metropolitan Police Service
- City of London Police
Internal communications services
Change communications
Planning and delivering communications to support a change in your organisation
Employee engagement
Using internal communications to increase your employee engagement
IC strategy
Creating or revising your organisation’s internal communications strategy
Audits & evaluation
Auditing your channels or IC strategy to identify where you can improve
Coaching & training
Developing your team’s internal comms skills and knowledge
Channels
Helping you get the most out of your channels or develop new ones
Events
Planning and running events to support internal comms projects & engagement
Video films
Producing short videos for your intranet or DVD distribution
Helping organisations like yours
Flexible ways to work with you…
What others say about me
Jaki is a highly professional internal communications specialist who possesses the rare ability to build good working relationships with everyone. She sets herself high standards and is honest and realistic when making commitments to tight deadlines, so always delivers. I would be delighted to work with her again.
Jaki is everything you’d want in an internal communications professional and more. With heaps of experience, Jaki has sound advice, can quickly see the wood through the trees and is really passionate about how internal comms can help an organisation.